A) Products on stock: will be shipped within 1-3 days from our warehouses after order confirmed.
B) Made-to-order products: please allow around 4 weeks for production, depending on the item and quantity ordered.
Most common Made-to-order products:
- Hoods: 4 to 6 weeks
- Seats & Seat Covers: 4 to 6 weeks
- EPS:Usually in Stock. If not on stock 4 to 6 weeks.
- Others: Usually in Stock. if not on stock 4 to 6 weeks.
Contact us if you need to confirm the delivery schedule before you place your order.
Contact us if you need to delay the delivery of your order to a specific time frame.
All orders are tracked and tracking info will be provided by email 1-3 days after your order has been dispatched.
If your order is of several references and there is no stock available for at least one reference, the shipment will be completed as soon as we get the outstanding item.
If you would like to send the order in separate expeditions, contact us.
Most of our products are shipped with prepaid taxes and duties, so there will be no additional landed costs for you.
(E.g.: Hoods, EPS, Seats, Steering Wheels, Pockets, Bags, etc.)
However, this is not possible for some locations and some products ranges due to particular causes and destinations. (E.g.: Door Tops, others).
In case this is not possible, all duties, tariffs, taxes, customs brokerage fees and any other related costs of the import are the responsibility of the customer at the destination country.
If you would like to know your specific case, please contact us.
We ship worldwide from our warehouse in Hong Kong.
Once your order is shipped, you will receive an automatic email with the tracking information.
Depending on your location, the average transit time is 5–15 business days.
Delivery fees are calculated at the checkout stage according to the total order amount, product ranges, weight and your location.
On Selected* orders over 799 USD no shipping costs will be added.
(*) Orders containing heavy or bulky items are excluded from this offer and will incur an partial shipping fee.
E.g. for heavy/bulky items:
1) Complete Seats.
2) 2-man benches.
3) Door Tops & Polycarbonate windows.
4) Defender Steering Boxes.
5) Stick Sets.
Please contact us if you need assistance.
Yes, you can cancel your order before it ships or is produced.
For full details, please refer to our Refund and Return Policy page.
Yes, your complete satisfaction is our priority.
Not completely satisfied? We'll gladly issue a refund once the goods are returned to us in the same condition as delivered.
For full details, please refer to our Refund and Return Policy page.
All the products you see are our own SenorBarbo Brand, we design, develop and made them come to life for your Land Rover.
Prices are based on USD and exclude VAT/duties.
They may be displayed in your local currency using an automatic daily exchange rate.
Faulty goods are very infrequent but happens, they should be reported to us as soon as is practicably possible, please include pictures and details.
We will either offer a repair, replacement or a full or partial refund as appropriate in the circumstances. Before returning any faulty goods contact us with details and pictures or videos of the fault, to enable us to determine the best course of action to resolve the fault.
Any goods that have obtained faults/imperfections due to normal wear and tear or damage caused to misuse or neglect will not be repaired or replaced free of charge.
Don't worry, if you have misspelled or auto filled in an incorrect address, simply reply to your order conformation email and tell us the correct address.
Once you double check the address is wrong, kindly notify us via email at sb@senorbarbo.com.
If the given address is wrong we can change the address to the correct one before the product has been shipped. No refunds or responsibility will be accepted after 24 hours from an incorrect submission if the order has already been shipped.
If you would like a specific product for your Land Rover that you would like us to develop, please contact us and we will study your suggestion.
Absolutely!
Please use the contact form and we will be happy to assist you in any way we can.
If you wish to get a prompt response please attach your order number and address the problem clearly and with pictures if possible,
Thanks!
SenorBarbo Team