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Enjoy Worldwide FREE Shipping on Orders Over USD799!
Products on stock will be shipped within 1-3 days from our warehouses after order confirmed.
Some products are made to order or if happens to be out of stock please allow us two to four weeks for production depending on the product, good things take time.
If your order is of several references and there is no stock available for at least one reference, the shipment will be completed as soon as we get the outstanding item.
If you would like to send the order in separate expeditions, contact us.
Tracking numbers will be updated and send by email 1-2 days after your order has been dispatched.
Please contact us if you need assistance.
The average transit time is between 5-10 labor days, depending on your location.
Yes, delivery fees are calculated at the checkout stage, if your total order is over 799 USD no shipping costs will be added.
Do the prices include VAT/Duties?
Most of our products are shipped with Pre-paid taxes and duties. However, this is not possible for some countries and some products.
In case this is not possible, all customs charges, duties, tariffs, taxes, brokerage fees and any other related costs are the responsibility of the customer in the destination country.
Please contact us if you need assistance.
We ship our products from our warehouses in hong kong.
All the products you see are our own SenorBarbo Brand, we had designed, developed and made them come to life for your Land Rover.
Prices are based on USD without VAT, but you might see them displayed on your local currency.
Yes, you can cancel your order before it ships and receive a refund, minus 7% fee charged by PayPal or credit card companies.
For made-to-order items and personalized items, if the products have already been manufactured, there is a restocking fee of 15%, please contact us as soon as possible to stop the production.
If the item has already been shipped, please contact us to arrange the return and get a refund minus above cancelation fees.
Yes, our commitment is to achieve your total satisfaction, if you are not satisfied, we will give you a refund. No additional questions or problems.
If you want to change, you just have to say it. If for any reason, you are not satisfied with your order, you have a cooling off period of 30 calendar days, counting from the date of arrival of the order, to return it.
You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase minus above cancellation fees. Please include a name and order number on the returned parcels.
If your package is already on the way to you, wait for it to arrive so can be returned to receive a refund.
Faulty goods are very infrequent but happens, they should be reported to us as soon as is practicably possible, please include pictures and details.
We will either offer a repair, replacement or a full or partial refund as appropriate in the circumstances. Before returning any faulty goods contact us with details and pictures or videos of the fault, to enable us to determine the best course of action to resolve the fault.
Any goods that have obtained faults/imperfections due to normal wear and tear or damage caused to misuse or neglect will not be repaired or replaced free of charge.
Don't worry, if you have misspelled or auto filled in an incorrect address, simply reply to your order conformation email and tell us the correct address.
Once you double check the address is wrong, kindly notify us via email at sb@senorbarbo.com.
If the given address is wrong we can change the address to the correct one before the product has been shipped. No refunds or responsibility will be accepted after 24 hours from an incorrect submission if the order has already been shipped.
If you would like a specific product for your Land Rover that you would like us to develop, please contact us and we will study your suggestion.
Absolutely!
Please use the contact form and we will be happy to assist you in any way we can.
If you wish to get a prompt response please attach your order number and address the problem clearly and with pictures if possible,
Thanks!
SenorBarbo Team
